Privacy Policy

Last updated: October 2026

Jharokha Wall Decor (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you visit or buy from our website and how we use it.

Information we collect

  • Details you give us: name, email, phone number, shipping and billing address when you place an order, create an account, or contact us.
  • Order information: the products you buy and your order history.
  • Technical data: IP address, browser type, device, pages visited and cookies, collected automatically when you browse.

Payment information
Payments are processed by secure third-party payment gateways. We do not store your card, UPI or net banking details.

How we use your information

  • To process, ship and deliver your orders
  • To send order updates, tracking details and support replies
  • To respond to your questions and requests
  • To improve our website, products and service
  • To send offers and updates, only if you have agreed. You can unsubscribe at any time.
  • To prevent fraud and meet legal requirements

Sharing your information
We do not sell your personal information. We share it only with trusted partners needed to run our business, such as Shopify, payment gateways, courier and logistics partners, and analytics or marketing tools. These partners may use your information only to provide their services. We may also disclose information when required by law.

Cookies
We use cookies to keep your cart working, remember your preferences and understand how visitors use our site. You can turn cookies off in your browser settings, but some features may not work properly.

Data security
We take reasonable steps to protect your information. No online method is completely secure, so we cannot guarantee absolute security.

Your rights
You may ask us to access, correct or delete your personal information, or to stop marketing messages, by contacting us at the email below.

Third-party links
Our site may link to other websites. We are not responsible for their privacy practices.

Changes to this policy
We may update this policy from time to time. Changes take effect when posted on this page.

Contact us
Email: info@jharokhawalldecor.in or jharokhawalldecor@gmail.com
WhatsApp: use the chat button at the bottom of the website to connect with our team.